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Right of Withdrawal

1. Right of Withdrawal
You shall have the right to cancel this contract within fourteen days without giving any reason. The cancellation period shall be fourteen days from the date on which you or a third party designated by you, who is not the carrier, has taken possession of the last goods. In order to exercise your right of cancellation, you must inform Us (company, street, postcode city, e-mail, phone, fax) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You can use the following cancellation form, but this is not mandatory.
In order to observe the cancellation period, it is sufficient that you send the notification of exercising your right of cancellation before the end of the cancellation period. The return delivery or return request must be made to:

Am Neuland 2
82347 Bernried am Starnberger See, Germany
Tel.: +49 8158 90558-0
Fax: +49 8158 90558-99
2. Consequences of Cancellation:
If you cancel the contract, all payments that we have received from you, including delivery costs (except for the additional costs arising from the selection of a different type of delivery than the cheapest standard delivery we offer), shall be repaid immediately and at the latest within fourteen days from the date of our receipt of your notification of cancellation of this contract. For this repayment, we shall use the same means of payment that you used in the original transaction, unless otherwise expressly agreed with you; on no account will you be charged for this repayment. We may refuse to repay you until we have actually received the returned goods or until you have provided proof that you have returned the goods, whichever is the earlier date. You must return or hand over the goods to Us without delay and in any case within fourteen days of the date on which you inform Us of the cancellation of this contract. The cancellation period shall be observed if you return the goods within the fourteen-day period. We shall bear the costs related to returning the goods. According to Section 312g(2), clause 3 of the German Civil Code, no right of cancellation exists in the case of contracts for the delivery of sealed goods, which are not suitable for return for reasons of health protection or hygiene, if their seal was removed after delivery. You can download our cancellation form at:

– End of Cancellation Policy –